Account Director

Location: Soho, London

Salary: £52,000 to £57,000 per annum, depending on experience

Working pattern: Full-time, studio-based

About the studio

A globally recognised design studio in Soho is looking for an experienced Account Director. This team creates immersive brand experiences for some of the world's leading sports and fashion names. Their work spans creative strategy, campaigns, interiors, and experiential design, all built on collaboration, craft, and long-term partnerships.

They're growing their client services team and want someone who can help shape what comes next.

About the role

As Account Director, you'll manage key global accounts. You'll be a strategic partner to clients and the bridge between creative ambition and commercial delivery. You'll oversee projects that stretch from retail experiences to brand activations, making sure work is delivered to the highest creative and operational standards.

You'll also play a central role in new business development, identifying opportunities and building client relationships that align with the studio's values and creative direction.

What you'll do

• Lead client relationships, building trust and driving long-term partnership value
• Act as a strategic advisor, translating client objectives into clear creative briefs and workable strategies
• Collaborate with project managers and creatives to scope, resource, and deliver exceptional work
• Oversee account performance, managing budgets, timelines, and client satisfaction
• Develop and present proposals and pitches that communicate the studio's creative capabilities
• Support leadership in identifying and securing new business opportunities
• Bring clarity, insight, and collaboration to internal teams

What you'll bring

• 5+ years' experience in account management or client services within a design or experiential agency
• Proven success managing major accounts in fashion, sportswear, or lifestyle sectors
• Excellent relationship-building skills with strong emotional intelligence
• Confidence presenting and communicating, both written and verbal
• Commercial awareness and strategic thinking, with the ability to align creative ambition with business goals
• Design literacy, cultural awareness, and genuine passion for creativity
• Organisation, initiative, and calm under pressure
• London-based with full right to work in the UK

Bonus skills

• Experience in retail or experience design
• Additional language skills (French, Italian, or Mandarin)

Why apply

This is a chance to work with some of the industry's most exciting clients in a studio that values quality, curiosity, and collaboration. If you're driven by relationships and care about creative excellence, it's worth a conversation.

Right to work: Only candidates with the current right to work in the UK can be considered.